Your privacy is fundamental to how apk51 operates. This Privacy Policy explains in plain, precise terms what personal data we collect from Indonesian players, why we collect it, how it is used and stored, who we share it with, and the rights you hold over your own information. We encourage you to read this document carefully alongside our Terms & Conditions.
apk51 ("we", "us", "our") is the data controller responsible for the personal information collected through the apk51 platform, accessible at apk51.pro. As data controller, apk51 determines the purposes and means by which personal data is processed in connection with the delivery of its online gaming services to players based in Indonesia and other eligible jurisdictions.
apk51 operates under an internationally recognised gaming licence and adheres to internationally accepted data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. All data processing activities described in this Privacy Policy are carried out in accordance with those principles.
apk51 collects only the personal data that is necessary and proportionate to deliver its gaming services, comply with applicable legal obligations, and maintain a safe, secure platform. The categories of personal data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Indonesian National ID / KTP number, passport number) |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code — Indonesia) |
| Account Data | Username, encrypted password hash, account registration date, account status, preferred language |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI, OCBC NISP), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records in IDR |
| KYC Documentation | Scanned or photographed copies of government-issued photo ID, selfie verification images, proof-of-address documents |
| Gaming Activity Data | Game session logs, betting history, wagering amounts, game outcomes, bonus redemptions, responsible gaming tool usage |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, session timestamps |
| Usage Data | Pages visited, features accessed, click-through patterns, referral source, session duration, in-platform navigation behaviour |
| Communications Data | Records of live chat interactions, email correspondence, support ticket history |
apk51 does not collect sensitive personal data categories (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless this is directly relevant to a responsible gaming determination and you have provided explicit consent.
apk51 collects personal data through the following means:
apk51 processes your personal data for the following clearly defined purposes:
Each processing activity carried out by apk51 is grounded in one of the following lawful bases:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to perform the player account agreement — account creation, game delivery, payment processing, KYC verification, and withdrawal fulfilment. |
| Legal Obligation | Processing required for compliance with AML regulations, tax record-keeping requirements, and responses to lawful regulatory or law enforcement requests. |
| Legitimate Interests | Fraud detection, platform security, responsible gaming monitoring, and platform analytics — where apk51's interests do not override your fundamental privacy rights. |
| Consent | Direct marketing communications and the use of non-essential cookies, where your explicit opt-in consent has been obtained. You may withdraw consent at any time. |
apk51 does not sell your personal data. We do not share your information with unaffiliated third parties for their own commercial or marketing purposes. Data is disclosed only in the following circumstances and only to the extent strictly necessary:
apk51 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of the account relationship, plus 5 years following account closure (to satisfy AML and KYC regulatory record-keeping obligations). |
| Financial Transaction Records | Minimum 5 years from the date of the transaction, in line with standard financial record-keeping requirements. |
| KYC Documents | Duration of the account relationship, plus 5 years following account closure or the last KYC review date, whichever is later. |
| Gaming Activity Logs | 3 years from the date of each session, or longer where the data is relevant to an ongoing dispute, investigation, or regulatory review. |
| Customer Support Records | 3 years from the date of the last interaction, or until any associated dispute is fully resolved. |
| Technical & Usage Data | 13 months from collection, after which data is either deleted or fully anonymised for aggregate analytics purposes. |
| Marketing Preferences | Until you withdraw your marketing consent, or until account closure, whichever occurs first. |
| Self-Exclusion Records | Indefinitely, to prevent the re-registration of self-excluded players, even after the exclusion period has expired. |
When data is no longer required for any legitimate purpose and its retention period has expired, apk51 will securely delete or anonymise it in accordance with our internal data disposal procedures.
apk51 employs a comprehensive, layered approach to information security, designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Key security measures include:
apk51 uses cookies and similar tracking technologies on its platform to ensure the platform functions correctly, to maintain your session state, and to gather analytical data that helps us improve the user experience. The following types of cookies are used:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the platform to function — used to maintain your login session, remember your account preferences, and enable secure financial transactions. These cookies cannot be disabled without breaking core platform functionality. |
| Performance / Analytics | Collect anonymised data on how players interact with the apk51 platform — pages visited, session duration, error rates — to help apk51 improve performance and user experience. No personally identifiable information is collected via these cookies. |
| Functional | Remember your preferences such as preferred game categories, responsible gaming settings, and notification preferences to personalise your experience. |
| Targeting / Marketing | Used to deliver promotional content relevant to your gaming interests and to measure the effectiveness of apk51's marketing campaigns. Only activated with your explicit consent. |
You can manage or withdraw your consent to non-essential cookies at any time through your account settings or your browser's cookie management tools. Note that disabling strictly necessary cookies will impair your ability to use the apk51 platform.
As an apk51 player, you hold a number of rights in respect of the personal data we hold about you. apk51 is committed to facilitating the exercise of these rights promptly and without unnecessary friction. Your rights include:
Request a copy of the personal data apk51 holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data held in your account. You may update many data fields directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that apk51 restrict the processing of your data in certain circumstances, such as where you contest its accuracy or object to a specific processing activity.
Receive a copy of your personal data in a structured, commonly used, machine-readable format, where processing is based on consent or contract.
Object to processing based on legitimate interests or to the use of your data for direct marketing purposes at any time, with immediate effect for marketing objections.
Where processing is based on your consent (e.g., marketing emails, targeting cookies), you may withdraw that consent at any time without affecting prior processing.
Lodge a complaint with the relevant data protection authority if you believe your privacy rights have been infringed. apk51 encourages you to contact us first so we can address the concern directly.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Privacy Rights Request — [Your Username]". apk51 will respond within 30 days of receiving a valid request. We may need to verify your identity before processing your request to protect against unauthorised access to your data.
All registration applications are subject to age verification. apk51 requires documentary proof of age as part of the mandatory KYC process. Any account found to have been registered by a person under the age of 21 will be immediately suspended, all associated funds will be returned (minus any bonus amounts), and all personal data related to the minor will be securely deleted from our systems as promptly as operationally possible.
If you are a parent or guardian and have reason to believe that a person under the age of 21 in your care has registered an account with apk51, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
apk51 also recommends that households with minors install parental control software on shared devices to prevent access to online gaming platforms. Several free and paid parental control tools are available that can restrict access to gambling-related websites.
apk51 operates a global platform and, as such, certain personal data may be transferred to and processed in countries outside of Indonesia. This includes data transferred to apk51's technology infrastructure providers, game platform operators, and KYC service partners, some of whom may be based in jurisdictions with different data protection frameworks.
Where personal data is transferred internationally, apk51 ensures that appropriate safeguards are in place to maintain an equivalent level of protection. These safeguards include:
apk51 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable law, or regulatory guidance. The effective date displayed at the top of this document and in the last-updated notice will be updated each time a material revision is made.
Where a change materially affects how your personal data is processed, apk51 will use reasonable efforts to notify you in advance via a platform notification or an email to your registered address. For minor or administrative changes that do not affect your rights or the substance of our processing activities, the updated policy will simply be published at apk51.pro/privacy-policy without individual notification.
Your continued use of the apk51 platform following publication of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with the revised policy, you should cease using the platform and contact customer support to arrange account closure and any outstanding withdrawal.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data apk51 holds about you, please contact our privacy team through the following channels:
apk51 takes a proactive, principled approach to data privacy — not because we have to, but because protecting your personal information is the foundation of a trustworthy platform.
Every byte of data travelling between your device and apk51 is protected by 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal documents are never transmitted in plain text.
apk51 will never sell, rent, or trade your personal data to third parties for their marketing purposes. Your information is used solely to deliver and improve the apk51 experience for you.
You can request a copy of your data, correct inaccuracies, restrict processing, or ask for deletion at any time. apk51 responds to all verified data subject requests within 30 days — no excuses, no delays.
We collect only what is genuinely needed to run your account, process your transactions, and keep the platform secure. No excessive data harvesting — every data field collected has a clear, documented purpose.
Data is kept only for as long as necessary. apk51 maintains a documented retention schedule for each data category, and expired data is securely deleted or anonymised — not indefinitely archived.
Our 24/7 Indonesian-speaking support team can handle privacy queries in real time via live chat. For formal privacy requests, email us at [email protected] and receive a response within 2 business days (WIB).
apk51 combines world-class online gaming — sportsbook, live casino, slots — with a genuine commitment to data security and player privacy. Indonesian players can deposit in IDR, play in confidence, and withdraw fast, knowing their personal information is protected every step of the way.
21+ Adults only. Please gamble responsibly. apk51 supports responsible gaming for all players. For questions about your data, contact [email protected].